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Date: 9:01 am

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I signed up for a trial membership with on 2/25/11 for $4.95. On 3/4/11 I called and cancelled my membership and asked them to remove my credit card information from their database. Today, 3/30/11 I discovered that yesterday they made an unauthorized charge of $99.95 to my bank account. I immediately called them and again had to leave a voice mail (as no one is ever available). I then went to their site and emailed them. I eventually heard back from “Johnathon” saying they have a very strict no refund policy. I told him I had canceled my membership 3 weeks prior (within the 30 day window) so the policy didn’t even apply. He then replied that he checked their phone database and there was no call from my number. I told him I found THAT very interesting, considering I hadn’t even given him a number that I called from! He is REFUSING to refund my money. I have filed a BBB report and a complaint with the attorney general’s office, and also a letter of dispute with my bank. I am SO upset about this – as $100 is a lot of money to me!!

Warning: This report was posted on on 03/30/2011 09:01 AM Report No 000031498 CheatLand has an exclusive license to this report. It may not be copied without the written permission of CheatLand. CheatLand, any use or copying is unauthorized. DMCA complaints will be filed with your web host, domain name provider, and all major search engines,,, if you choose to disregard this warning.

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Category: Business


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